Terms & Conditions

Welcome to www.raktimdiagnostic.in. By accessing this website and using our services, you agree to comply with and be bound by the following terms and conditions.

1. Nature of Service

Raktim Medical Diagnostic is an authorized CC Partner with Redcliffe Labs. We facilitate diagnostic testing, sample collection, and report delivery. Services are provided in accordance with the clinical standards of our laboratory partners.

2. Booking & Appointments

• Appointments made through the website are subject to availability.
• Home collection timings are estimates and may vary due to traffic or unforeseen circumstances.
• Users must provide accurate personal information and medical history where required.

3. Medical Disclaimer

The reports provided are for diagnostic purposes and should be interpreted by a qualified medical practitioner. Raktim Medical Diagnostic does not provide medical advice or treatment. Do not use the information on this website to self-diagnose.

4. Payment & Refunds

• Payments can be made online or at the time of sample collection (as applicable).
• Refunds are subject to Management Decision.
• Refunds for technical errors or double payments will be processed within 7-10 working days.

5. Privacy & Data Protection

Your health data is sensitive. We adhere to strict confidentiality protocols. Your information is shared only with the processing laboratory (Redcliffe Labs) and used solely for generating your diagnostic reports.

6. Limitation of Liability

Raktim Medical Diagnostic shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our services or the inability to access the website.