Privacy Policy

Welcome to www.raktimdiagnostic.in. At Raktim Medical Diagnostic, we are committed to protecting your personal and health-related information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or visit our collection center.

1. Information We Collect

To provide you with accurate diagnostic services, we collect the following information:

• Personal Details: Name, age, gender, and date of birth.
• Contact Information: Phone number, email address, and residential address for home sample collection.
• Health Information: Doctor’s prescriptions, medical history (relevant to tests), and test results/reports.
• Technical Data: IP address, browser type, and usage data via cookies to improve website performance.

2. How We Use Your Information

Your data is used specifically for:

• Scheduling and managing your diagnostic tests and appointments.
• Processing and delivering your medical reports digitally and physically.
• Communicating with you regarding your bookings or health alerts.
• Coordinating with our partner, Redcliffe Labs, for specialized sample processing.
• Complying with legal and regulatory medical requirements.

3. Data Sharing & Third Parties

We do not sell your personal data. However, we may share information with:

• Redcliffe Labs: As an authorized partner, your samples and data are shared with Redcliffe Labs for laboratory analysis.
• Healthcare Professionals: We may share reports with your referring doctor upon your request.
• Legal Authorities: If required by law, we may disclose information to comply with judicial proceedings.

4. Data Security

We implement strict physical, electronic, and managerial procedures to safeguard and secure the information we collect. Your medical reports are stored in a secure environment and accessible only to authorized personnel.

5. Cookies

Our website uses cookies to enhance user experience. You can choose to accept or decline cookies through your browser settings, though this may prevent you from taking full advantage of the website.

6. Your Rights

You have the right to access your medical records, request corrections to your personal data, and withdraw consent for marketing communications at any time.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us: